International Emergency Department Leadership Institute

Conflict is a normal part of work environments involving intelligent people and not something that should be avoided. It is an opportunity to problem solve and for teams to think together at a higher level. Now is the perfect time for leaders to address organizational problems in their emergency departments. 

Watch Dr. Susan Farrell's leadership seminar on how to manage conflict! 

Susan E. Farrell, MD, EdM

Susan E. Farrell, MD, EdM, is Director of Continuing and Professional Development in the Center for Interprofessional Studies and Innovation at MGH Institute of Health Professions. She is also affiliated faculty in the Health Professions Education program.

Dr. Farrell graduated from Syracuse University with a BS in engineering, and earned her MD at Tufts University School of Medicine in 1990. Her clinical training was in emergency medicine and medical toxicology, both at The Medical College of Pennsylvania.

She has worked in medical education at Harvard Medical School (HMS) for almost 20 years, as the Director of Student Programs and the Emergency Medicine Clerkship at Brigham and Women's Hospital for seven years, and as a course tutor and lecturer at HMS. She completed her Masters in Education at the Harvard Graduate School of Education in 2008, with a focus on assessment and evaluation methods.

Dr. Farrell has been a Rabkin Fellow in Medical Education, a Harvard Macy Scholar, and faculty and steering committee member of the Harvard Macy Educator courses. She is the Director of the comprehensive clinical skills OSCE examination at HMS, and worked as an educator in the Partners Healthcare Office for Graduate Medical Education and a Program Director at Partners Healthcare International (PHI).

At PHI, Dr. Farrell created and implemented faculty development programs in undergraduate, post-graduate, and interprofessional clinical curriculum and assessment methods. Her international work includes the development of resident-teacher programs in New Zealand, the creation of interprofessional programs in Singapore, the design of new post-graduate training programs, and physician curriculum development for a hospital system in India.