International Emergency Department Leadership Institute

Leaders have many responsibilities in an ED. One of them is to provide solutions to problems, both big and small. Often, this must occur rapidly with limited information but with assessment of whatever data is readily available. Many times it will involve teams and may involve making a presentation to hospital leaders, or other interested parties to make the case for your solutions. As everything continues to change, we must adapt the way we work in our teams. 

Watch Dr. Philippe Heerinckx, Dr. Joanne Paul, and Dr. Nancy Bonalumi as they discuss how to adapt to working in our teams remotely!

Nancy Bonalumi, DNP, RN, CEN, FAEN

Nancy Bonalumi has had an extensive career as a nurse leader, educator and consultant. She has been published extensively, as well as being an in-demand lecturer with years of presenting to diverse audiences on topics ranging from clinical care to leadership. Nancy has worked in emergency care environments ranging from small rural hospitals to leading academic medical centers. In any setting, she is viewed as an engaging, thoughtful leader. She calls upon cumulative experiences to draw audiences into her presentations, and eagerly shares her love of learning to instill fresh insights to participants. In addition to these accomplishments, Nancy was the 2006 president of the Emergency Nurses Association and is the president of NMB Global Leadership, LLC, an international healthcare consulting organization.

Joanne F Paul, MD, MBBS (UWI), FRCPCH (UK), FRCP (Edin)

Dr. Joanne F Paul is a Lecturer in Emergency Medicine with the University of the West Indies, St Augustine Campus since 2012 and previous coordinator of the Emergency Medicine DM and Diploma programmes. She is also the Medical Chief of Staff, Eric Williams Medical Sciences Complex, North Central Regional Health Authority, Trinidad.

She has done her base General Paediatrics specialty in UK and then fellowships in Paediatric Emergency Medicine (PEM) in Australia and the Hospital for Sick Children in Toronto, Canada. She is the Coordinator of the Advanced Paediatric Life Support Courses (APLS) in addition to being an ATLS, Paediatric BASIC and ABLS instructor. She is a certified emergency department executive (CEDE) with IEDLI (International Emergency Department Leadership Institute) in association with Harvard University. She is a member of the PEM special interest group with the International Federation of Emergency Medicine (IFEM) and is an executive member of the Trinidad and Tobago Emergency Medicine Association (TTEMA).


Dr. Philippe Heerinckx graduated as a medical doctor in 2001 at the University of Leuven (Belgium), and got his master degree in Emergency Medicine in 2010. During his training, he was a resident in the University hospital of Leuven (Belgium), the Onze-Lieve-Vrouw Hospital in Aalst (Belgium) and the University Hospital of Lausanne (Switzerland). He got a master degree in disaster management in 2008 and a master degree in hospital management and healthcare policy in 2012 (both at the University of Leuven).

He was head of the emergency department of the AZ Delta Hospital in Roeselare (Belgium) from 2012 to 2015 and is currently working as an emergency physician in the AZ Maria Middelares Hospital in Ghent (Belgium).

He is also working as an independent consultant in improving clinical operations in the emergency department and hospital-wide and is medical adviser for Auriex, a company providing medical-tactical training to police and armed forces.

He entered his first IEDLI course in Leuven in 2012, and followed the subsequent IEDLI advanced, certification and refresher courses in Florence, Berlin and Barcelona and Amsterdam. He was a mentor in the CEDE certification course in Amsterdam.

His special interests are value-based healthcare, patient flow management, team work, interdisciplinary collaboration, negotiations, change management, and improvement processes.